Service 03 · European Accessibility Act · WCAG 2.2

A site everyone can use, and a report your developer can act on

Since 28 June 2025 the European Accessibility Act (EAA) requires online shops and a range of digital services to be usable by people with disabilities. We check your site against the WCAG 2.2 standard with automated and manual tests, give you a prioritised list of issues with clear instructions, and if you wish, fix them and make sure they do not come back. An accessible site is also faster, clearer and ranks better.

Free screening of one page See the prices

Manual tests with keyboard and screen reader, not only an automated scanner
A report with priorities and screenshots, readable by a developer and by an owner
A technical assessment against the standard, not legal advice

Audit summary · online shopexample

Pages checked · devices: 6 · desktop, phone, screen reader
Issues found: 27
Critical · important · recommended: 6 · 10 · 11
Elements unreachable by keyboard: 4
Images without alternative text: 38
Places with contrast below 4.5:1: 12
Critical issues after the re-check: 0of 6

This is what the first page of the report looks like. The numbers here are examples, not a real client's.

Who it is for

The businesses that gain most are the ones the act already covers, or whose clients require it

Online shop

E-commerce is explicitly within the scope of the EAA, with relief only for microenterprises. A basket that cannot be operated by keyboard, or a form without labels, loses customers and carries legal risk.

Hotel, clinic, school with online booking or payment

Selling a service online is e-commerce in the sense of the act. The booking calendar and the payment form are exactly the places where accessibility most often breaks.

Agency or developer maintaining client sites

Your clients ask “are we covered?”. An independent audit with a report your team can act on is cheaper than learning it yourself on every project, and it can carry your brand.

Example scenario

An online shop for home textiles, before and after six weeks

An illustrative model built from the typical problems we see in audits, not a real client's data. Once the first clients give their consent, real cases will stand here.

Before

The automated scanner shows “87% accessible”, but the basket cannot be operated by keyboard
38 product photos without alternative text; the screen reader reads only “IMG_2041”
Grey text on a white background with a contrast of 2.9:1 on prices and in the notes under the forms
Address and card fields without labels; payment errors are shown only in red
No accessibility statement; nobody knows whether the EAA applies to the shop

After six weeks

A report with 27 prioritised issues, each with a screenshot and an instruction; the developer fixed the critical ones in 9 days
The basket, the checkout and the filters work with keyboard and screen reader from start to finish
Alternative text on every product photo, following a rule the team applies to new products
Contrast of at least 4.5:1 everywhere; form errors are announced with text, not only with colour
An accessibility statement on the site and a check every quarter when things change

What exactly you get

Four concrete things, not a “certificate”

A prioritised report

Every issue with its WCAG 2.2 criterion, location, screenshot, why it is a barrier and how to fix it, ordered “critical / important / recommended”.

#07 · Critical · 2.1.1 Keyboard
The “Add to basket” button does not receive focus · Fix: <div onclick> → <button>

Manual tests, not only a scanner

Automated tools find about a third of the issues. We go through the key pages with the keyboard, with a screen reader (NVDA, VoiceOver), at 200% zoom and on a phone.

Protocol · page “Checkout”
Keyboard ✗ · NVDA ✗ · Contrast ✗ · 200% ✓ · Phone ✓

An accessibility statement

Ready-to-publish text for your site: what was checked, what was fixed, what remains and how a user can report a problem. Updated at every re-check.

“This site was checked against WCAG 2.2, level AA, on 14 October 2026. Known limitations: …”

Fixing and re-check

Optionally we fix the issues ourselves (WordPress, Shopify, Webflow, static sites) or guide your developer. At the end, a re-check with a short report of what changed.

Re-check
Critical 6 → 0 · Important 10 → 2 · Recommended 11 → 7 · Next: quarterly check

The samples are illustrative. The report comes as a PDF and as a spreadsheet; the audit is a technical assessment against the WCAG standard, not legal advice.

How it goes

From the screening to the statement

Day 1–2 · Free screeningWe check one page of your choice and send you what we find, whether the act most likely applies to you and what we would check first.From you: the site address and whether you sell online.
Day 3–10 · Full auditAutomated and manual tests of 5–10 key pages: home, product or service, basket and checkout, forms, search. Every issue gets a priority and an instruction.From you: a list of the important pages; a test account or a test order, if there is one.
Week 2–5 · FixingWe fix the issues ourselves or work with your developer from the report, from critical to recommended. We answer questions about the instructions within one working day.From you: access to the admin panel or the code (only if we do the fixing); a contact for the developer.
Week 6 · Re-check and statementWe confirm the fixes, write the accessibility statement and hand over a short report. Optional: a check every quarter and whenever the site changes.From you: publishing the statement (or we do it).

Pricing

Three options, one principle: you know the price before the audit

Example figures, confirmed after the free screening depending on the number of pages and the platform. The final offer is written, with a fixed price. All prices exclude VAT.

Express check

€150–300

Up to 5 pages, automated and manual tests
A short report with the 10–15 most important issues
Fixing instructions for each of them
An assessment of whether the act applies to you and what comes next
A 30-minute call about the report

Start with a screening

Full audit with statement

€500–1,500

5–10 key pages and all flows: basket, checkout, forms
A full WCAG 2.2 AA report with priorities and screenshots
Tests with keyboard, screen reader, zoom and phone
An accessibility statement for the site
A re-check after the fixes

Most often chosen

Maintenance subscription

€60–150 / month

A check of the key pages every quarter
A check of new pages and features before launch
Fixes of minor issues, included
Updates to the statement
Stop with one month's notice

Ask for an offer

Fixing the issues is quoted separately after the audit, depending on the platform and their number; sites with more than 10 page templates, mobile apps and PDF documents are quoted separately.

Frequently asked questions

Before you write

Does the EAA apply to my business?

The act covers e-commerce and a range of consumer services regardless of company size, with an exemption for microenterprises (fewer than 10 people and under €2 million turnover) that provide services. In the screening we tell you what we find, but the legal assessment belongs to a lawyer; we give the technical one.

Isn't an automated scanner or an accessibility plugin enough?

Automated tools find about a third of the issues and cannot tell whether the basket works by keyboard or whether the alternative text makes sense. “Accessibility plugins” with an icon in the corner do not fix the code, often interfere with screen readers, and disability organisations and accessibility experts explicitly warn against them.

Which WCAG level is required?

The harmonised European standard EN 301 549 refers to WCAG 2.1, level AA; we check against the current version 2.2 AA, which includes everything in 2.1. Level AAA is not required and we do not recommend it as a target.

Who will fix the issues?

Your choice: you or your developer from the report (it is written for that), or us, if the site runs on WordPress, Shopify, Webflow or is static. With custom code we work with your team and verify the result.

How much of my time does it take?

About 15 minutes at the start for the address and the list of pages, one 30-minute call about the report and, if you do the fixing, the time for the fixes themselves. The re-check and the statement require nothing from you.

Will I get a certificate?

There is no official certificate for WCAG or the EAA; whoever offers you one is selling a logo. You get a report, a re-check report and an accessibility statement, which is exactly the documentation the act expects.

Free screening

Send us your site address

Within one working day you get what we find on one page, whether the act most likely applies to you and what we would check first, with no obligation on your part.