Let enquiries, bookings and reminders handle themselves while you work
We connect the tools you already use — website, email, calendar, Viber or Messenger, invoicing — so the routine steps happen automatically and without errors. For workflow automation we use tools such as n8n and Make. Where it makes sense, we add an AI assistant trained on your information that answers the frequent questions in your customers' language. The accounts and workflows remain your property.
- All accounts and workflows are yours, with no dependency on us
- A single automation within 1–2 weeks
- 30 days of monitoring and adjustments after launch, included in the price
- Enquiries handled
- 87
- Confirmed within 2 minutes
- 87 of 87
- Missed appointments (no-shows)
- 3−60%
- Manual time saved
- ≈ 9 h / month
- Copying errors
- 0
- AI assistant: questions answered
- 142 · 11 handed to a person
This is what the monthly summary for one automation looks like. The numbers here are examples, not a real client's.
Who it is for
The businesses that gain most are the ones where the same steps are done by hand every day
Salon, practice, studio with appointments
Enquiries come from the website, Messenger, Viber and the phone, and the booking lives in a notebook or in one person's head. Missed appointments and double bookings are everyday events.
Small online shop or workshop with orders
Every order is copied by hand into a sheet, the invoice is made separately, and the customer asks “when will it be ready” on three channels. The information is in five places and complete in none.
Consultant, law office, agency
The first reply to an enquiry is days late because everyone is busy. The offer, the contract and the meeting reminder are written from scratch every time, although they differ in three lines.
Example scenario
A beauty salon with three staff, before and after four weeks
An illustrative model built from the typical situations we see in first conversations, not a real client's data. Once the first clients give their consent, real cases will stand here.
Before
- Enquiries come by phone, on Facebook, Instagram and Viber; they are written in a notebook at the till
- A reply to a message after 2–3 hours; in the evening and at weekends, the next day
- About 15% of booked appointments fall through because nobody sends a reminder
- The owner spends about an hour a day answering the same questions: prices, free slots, address
- No shared client list; the discount for a regular is a matter of memory
After four weeks
- One booking flow from the website, Messenger and Viber, recorded automatically in a shared calendar and a client sheet
- The AI assistant answers questions about prices, hours and the address within a minute, in the customers' language, and hands everything else to a person
- Automatic confirmation at once and a reminder 24 hours before the appointment; no-shows drop to 5–6%
- The owner checks the calendar in the morning and answers only the unusual questions, about 15 minutes a day
- The client sheet shows who came when; a reminder for the next appointment is sent only after her approval
What exactly you get
Four concrete things, not “digitalisation”
Working automations
For 2–3 key processes, built in n8n or Make on your accounts, tested with real examples and launched together with you.
Form → calendar → confirmation → reminder · last run: today 09:41, no errors
An AI assistant in your customers' language
For the website, Viber or Messenger: it answers the frequent questions from your texts, collects a name and phone number, and hands over to a person when it is not sure.
“Hello! A gel manicure is €23 and takes about an hour. Free slots tomorrow: 11:00 and 16:30. Shall I book one of them for you?”
Documentation and video
A short description of every automation: what it does, where the data goes, how to switch it off and how to change a text. Plus a 5–10 minute video.
01-enquiry.pdf · 02-reminder.pdf · how-it-works.mp4 · access-and-costs.xlsx
30 days of monitoring
After launch we watch the runs, fix whatever breaks on real data and tune the texts based on the feedback of your customers.
Runs 312 · Errors 4 (fixed) · Changes on request 6 · Next: SMS instead of email for the reminder
The samples are illustrative. The accounts with n8n, Make and the AI provider are opened in your name; their fees (usually €0–50 a month) you pay directly to the provider.
How it goes
From the conversation to the first month live
- Day 1–2 · Free call and process mapWe describe the process step by step — where the enquiry comes from, who does what, where time is lost — and measure how many minutes it costs today.From you: a 45-minute call and examples from the last week.
- Day 3–5 · Proposal with a fixed priceYou get a short description of what will be automated, with which tools, what they will cost monthly and what we expect it to save. You decide with no obligation.From you: a choice of option and access to the tools (email, calendar, forms).
- Week 2–3 · Build and testThe automation is built on your accounts and tested in a safe environment with real examples. The AI assistant is trained on your answers and checked with 30–50 typical questions.From you: one person who tests and approves; a list of frequent questions and answers.
- Launch · 30 days of monitoringWe go live, we show you how it works and how to switch it off. For thirty days we watch the runs and adjust. After that, monthly support if you want it.From you: 15–20 minutes for the training; feedback whenever something is not as you expect.
Pricing
Three options, one principle: the price is known before we start
Example figures, confirmed after the free call. The final offer is written, with a fixed price. All prices exclude VAT; tool fees are separate.
Single automation
- One process end to end, e.g. enquiry → calendar → reminder
- Built on your accounts in n8n or Make
- Tested with real examples and launched together with you
- Documentation and a video of how it works and how to switch it off
- 30 days of monitoring and adjustments
“Enquiry intake” package
- Three connected processes: intake, confirmation, reminder and follow-up
- An AI assistant for the website, Viber or Messenger in your customers' language
- A shared sheet or CRM with your clients and their history
- Documentation, video and team training
- 30 days of monitoring and adjustments
Monthly support and development
- Monitoring of the runs and fixes when the tools change
- Up to 2–4 hours a month for new steps and improvements
- Updates to the AI assistant's answers
- A short monthly summary: runs, errors, time saved
- Stop with one month's notice
Integrations with non-standard systems (custom software, old till or stock programs) and processes involving payments are quoted separately after the call.
Frequently asked questions
Before you write
Do I have to change the tools I use?
No. The idea is to connect what you already have: email, Google or Outlook calendar, website forms, Viber, Messenger, sheets, invoicing. If something is really missing (a shared calendar, say), we suggest the simplest and cheapest thing that does the job.
What happens if the automation breaks?
Every automation has error checking and notifies us if something stops; in the 30 days after launch we fix it for free. After that you either do it from the documentation and the video, or it is part of the monthly support. Nothing is lost: on an error the data stays in the form or the email it came from.
Won't the AI assistant make things up?
It answers only from your texts — prices, services, hours, address, terms — and for anything beyond them it says it will pass the question to a person, and does so. Before launch we check it together with 30–50 real questions, and in the first month we review the conversations and adjust.
Who owns the accounts and the data?
You do. The accounts with n8n, Make and the AI provider are opened with your email; we get collaborator access and lose it whenever you decide. Your customer data stays in your tools; nothing passes through our servers.
How much of my time does it take?
About 45 minutes for the first call, an hour or two of testing before launch and 15–20 minutes for the training. After that almost nothing: the automation runs by itself and you receive a short summary.
How much do the tools themselves cost?
Usually €0–50 a month: n8n has a free self-hosted option and a paid cloud plan, Make has a free and paid plans depending on the number of operations, and AI models are paid per use — at a few hundred conversations a month that is a few euros. The proposal states exactly what we expect.
Free call
Describe the process that costs you the most time
Within one working day we tell you whether and how it can be automated, with which tools and at roughly what price, with no obligation on your part.
What happens next
- A first assessment in your inbox
- A 45-minute call, if you want to continue
- A written offer with a fixed price and a start within a week